
When our perception
of a candidate is largely determined by the TV format, we the people are forced to
pick a bland personality. Just for the entertainment value.
"TV does not entertain a context. The lens serves not as a window,
but as a peephole"
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ELECTION FATIGUE!
Advertisers and
cartoonists were quick to exploit people's angst with butterfly ballots,
lawyers and the candidates themselves.
This interactive site is a perfect example! |
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THE GEORGE AND AL SHOW"With
TV came a form of specialism and fragmentation
the supremacy of the blurred outline."
Marshall McLuhan
Once again television
dropped the ball. In the US elections, where everything is so well scripted and every
scenario planned for, the electronic media, that bastion of instant gratification, was
caught off guard. Americans began to think of it in terms of another chapter in a national
soap opera like OJ and Monica. Televisions obsession with delivering results in real
time was frustrated by wrong projections, the lack of a majority and ballot irregularities
what Jay Leno called electile dysfunction! People could not bear such a
cliffhanger. No wonder comedians suggested that Gore and Bush share the Oval Office. An
extended TV drama: The George and Al show.
But why has the US presidency become such a
comedy? How did we get to this?
Even before the Internet alters the process and turns
electorates into e-lectorates, even before campaign reform steps in to tame the beast, it
is interesting to see what forces have been at work. The mechanism in place, is largely
dependent on the discipline, technique and technology that began in the early part of this
century: image marketing, opinion polls and television.
The marketing of candidates is often determined by opinion polling, no
different from the way focus groups and test markets help commodities break into the
market. The photo finish, even without Florida, was predicted. Yet when Al Gore lost his
home state, Tennessee, but inched past George Bush in the popular vote, it seemed like a
victory of marketers over pollsters, his TV persona over his real, boring self. But
towards the end of the campaign, it was Bush who was coming off stronger on TV. So what
was causing this flip-flop? It's easy to accuse "the media" for trivializing the
political process. It's convenient to blame the candidates spin doctors for
distorting the issues. The truth may be less conspiratorial. The candidates may have been
uninspiring, but the real reason for their bland differentiation was their overuse
of TV. The medium was the culprit.
THE LENS AS A PEEPHOLE
Television, given its capacity for an extreme close-up view, never played to either
candidate's advantage --at least consistently. When we were able to see them minus the
filters --warts and all-- it had a paralyzing effect. Knowing every minutiae of a
candidate's past, his medical records, school grades and wardrobe distorted the concept of
'transparency'. Too many opinions, too many facts, instant analyses, a barrage
of half-truths, speculations and myths made picking a candidate almost impossible.
Television used to be considered the window of the world. But the genre has
evolved, thanks to forces such as surveillance-type investigative journalism, into
something more akin to voyeurism: the lens not as a window, but as a peephole. No wonder
subjects became less appealing. We had a surfeit of data, and still found it hard to make
a decision.
So political marketers, mobilizing the seductive power of television may
have got what they wanted visibility. But it came at a price they didn't expect:
apathy. In 1996, Bob Dole running against Bill Clinton asked voters to beware of TV
journalism. "Don't let them make up your mind," he warned. Arguably, they did.
Clinton promised the best footage right up to the infamous impeachment tapes. TV is
still king of the hill with twice the penetration as the Internet. Politicians are not
willing to abandon its power even though its inherent biases are harder to conceal. The
whole question of campaign reform, after all, hinges on the cost of TV airtime. But why is
television, the great mover of goods and services, responsible for this blandness? Blame
it on two tried and tested TV formats which campaigning employs: talk shows and beauty
pageants.
THE TALK SHOW
Even for matters outside strict politics (education, gun control, the environment etc),
people who have become highly skeptical of the advertisement or the press release and
weary of the news bulletins, gravitate towards the talk show. We like the interrogative
style and therefore put up with its intellectual pretense. Yet we are spectators, rather
than participants, and are drawn by the entertainment value. Two decades ago Neil Postman
warned us that we are "amusing ourselves to death". (How true: fifty one percent
of adults in the US get their news from late night comedy shows). These shows provide
visual and emotional gratification, but little else.
The campaign trail became one extended TV event. Both Bush and Gore were
guests on the same lineup of TV staples such as Oprah Winfrey, Jay Leno, Dave Letterman,
and Rosie ODonnell. Their appearance on these shows was no different from any other
theatrical event with make-up artists, image consultants, speechwriters and spinmeisters.
Take Al Gore, the most made-for-TV candidate at the recent US elections. Every move was
scripted, every inch of his face air-brushed. Every campaign managers knows that in shows
like this it is the triumph of image over content. Furthermore, the humor format allows
the audience to cozy up to a candidate and see him outside of the realm of politics. Yet,
it also gives him a way to evade the hard questions. As Leno, criticized for not dealing
with the issues replied, his business is to always make his guests look good. No wonder
the PR folk go for these slots. The crowning piece of entertainment came two days before
the election when both Bush and Gore appeared on "Saturday Night Live" the
equivalent of Spitting Image with a live cast-- that has always lampooned them. So how to
vote for these two comedians? The one with the funnier punch line?
THE BEAUTY PAGEANT
In the three-part debates on TV that were the equivalent of a beauty pageant, both Gore
and Bush strove for qualities such as compassion, youthfulness, and intellect. They knew,
like all candidates since the Nixon-Kennedy debates realized, that people vote for
personalities, not issues. As in beauty pageants, the debates were structured into
different environments. The first was at a podium, the second, at a table, and the third
in a town hall meeting, with a real audience.
The standard lectern, like the catwalk, gave a full-frontal view of the
contender with very limited interaction between the two (rebuttals were limited to one
minute; just enough time for a rehearsed sound bite). The tabletop discussion (the
equivalent of getting the beauty queens to appear more relaxed, in evening gowns) allowed
a maximum of two minutes for each point. So trying to pick your candidate based on a
made-for-TV debate was like trying to judge a female ambassador to the world based on the
swimsuit section. It's too stage-managed. What made the pageant more a spectacle than a
real debate, was that the two candidates were not allowed to question each other. Marshall
McLuhan categorized TV as a cool medium, because of its low level of
interaction between content and audience. In this case even the content providers were the
epitome of 'cool'. Even when the format permitted it, as when the moderator asked Gore
what he had meant when he questioned (prior to the debate) George Bush's experience to be
president, Gore, slipped into a litany of why he believed he was the right choice!
Indeed beauty-pageant politics is a clever concept. It forces print
journalists and Web reporters to unwittingly report on a TV event itself. It makes it
impossible for candidates to stick with the issues --they have limited airtime after all.
It's even more maddening for the voter who is choosing between two bland
personalities. Battling between wanting to be informed, and wanting to be entertained.
THE GUY IN THE DRIVING SEAT
So, the most telling opinion poll turned out to be an unscientific one on the Internet.
The automobile Web site called autotrader.com asked visitors to vote for their candidates
in terms of models of cars. This isnt something new in marketing. Ad agencies
frequently ask focus groups to anthropomorphize products ("If Brand X was a person
what type of person would she be?") to tap into emotional triggers and relationships
people make with brands. People might describe an airline as a ballet dancer, or a tube of
toothpaste as a sumo wrestler.
The amazing thing about the auto-candidate connection was that more people
chose George Bush over Al Gore, after equating Bush to a Porsche (fast, with the times),
and Al Gore to a Volvo (safe and dependable).
In real life, especially in televised real life, the choice wasnt all
that easy. |
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